첫 고객 여정 지도 만들기
[productName]의 발견에서 구매까지의 경로를 이해하기 위한 기초 고객 여정 지도 만들기 입문 가이드
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1. Identify the first touchpoint where [targetMarket] discovers [productName]. This could be through social media, an ad, or word of mouth.\n2. Map out the subsequent steps [targetMarket] takes to learn more about [productName], including visiting your website or store.\n3. Highlight key decision points in the journey where [targetMarket] decides to either proceed with a purchase or drop off.\n4. Document the final step where [targetMarket] completes the purchase of [productName], and consider post-purchase interactions such as feedback or support.
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