[productName] 성공을 위한 고객 여정 해독

Objective: Identify key touchpoints and optimize the customer journey for [productName] within [targetMarket].

1. **Market Overview**: Examine the current landscape of [targetMarket], including size, growth trends, and consumer behavior.

2. **Customer Segmentation**: Divide [targetMarket]'s potential customers into segments based on demographics, psychographics, and purchase behavior to understand different pathways.

3. **Journey Mapping**: Create a detailed map of the customer's journey for each segment, highlighting discovery, consideration, decision, and post-purchase phases.

4. **Moment of Truth Analysis**: Identify critical moments in the customer journey where [productName] must win over the competition.

5. **Optimization Strategies**: Develop targeted strategies to enhance the customer experience and increase conversions at key touchpoints.

6. **Implementation Plan**: Draft a step-by-step action plan to apply these strategies within a [timeframe], measuring success through KPIs like customer satisfaction and conversion rate.