운영 중단 위기 커뮤니케이션 메모 작성

You are tasked with drafting a crisis communication memo for [companyName] due to an unexpected operational disruption affecting [targetMarket]. Your memo must include the following elements:

1. A concise summary of the disruption incident, including date, scope, and immediate impact.
2. Identification of all key internal and external stakeholders to be notified.
3. Detailed mitigation strategies to minimize operational downtime.
4. Clear roles and responsibilities assigned to relevant teams and personnel.
5. Communication protocols and channels for real-time updates.
6. A proposed timeline for resolution and regular progress reporting.
7. Risk assessment of potential business and reputational impacts.
8. Guidelines for customer communication including tone and frequency.
9. Contingency plans if initial mitigation steps fail.
10. Compliance and regulatory considerations specific to [industrySector].
11. Contact information for escalation and support.

Please ensure the memo is professional, empathetic, and aligns with [companyName]'s values and crisis management policies.