향상된 참여를 위한 고객 여정 지도 설계

[companyName]의 [targetMarket] 내 [productName]에 맞춘 상세한 고객 여정 지도를 작성하는 과정을 안내합니다. 인지도에서 충성도에 이르기까지 주요 단계를 다루며, 접점 이해와 고객 참여 전략 개선에 도움을 줍니다.

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Create a comprehensive customer journey map for [companyName]'s [productName] targeting the [targetMarket].

1. Identify key customer personas relevant to [productName] within [targetMarket].
2. Outline the primary stages customers go through, from initial awareness to post-purchase loyalty.
3. Map out critical touchpoints and interactions at each stage.
4. Analyze pain points and opportunities to enhance engagement.
5. Recommend actionable improvements to optimize the customer experience.

Provide the journey map in a structured format highlighting stages, touchpoints, and strategic insights.

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