복잡한 IT 지원 문제 해결을 위한 체계적 진단 청사진

You are tasked with creating a comprehensive diagnostic framework for [companyName] to effectively troubleshoot and resolve intricate issues related to [deviceType] and [softwareName] within their [targetMarket]. Your framework should include the following elements:

1. Identification and categorization of common and rare fault types impacting [deviceType] and [softwareName].
2. A multi-tiered diagnostic flowchart that progressively isolates root causes.
3. Integration of automated and manual diagnostic tools appropriate for [deviceType].
4. Prioritization matrix for errors based on impact severity and occurrence frequency.
5. Step-by-step actionable resolutions for each identified issue, incorporating both standard fixes and advanced troubleshooting techniques.
6. Preventative maintenance recommendations tailored to [deviceType] usage scenarios.
7. Optimization guidelines to enhance [softwareName] performance and stability post-resolution.
8. Guidelines for escalation paths within [companyName]’s IT support structure.
9. A feedback loop mechanism to capture resolution effectiveness and update the diagnostic blueprint.
10. Documentation standards to ensure consistent reporting and knowledge sharing across [targetMarket] support teams.

Deliver your output as a detailed report that not only guides frontline support technicians but also supports continuous improvement in [companyName]'s IT support operations.