[companyName]의 시장 점유율을 넷 프로모터 스코어(NPS) 혁신을 통해 활성화하기
이 프롬프트는 고객 충성도와 만족도에 초점을 맞춰 [companyName]의 시장 점유율 개선 접근 방식을 혁신하기 위해 넷 프로모터 스코어를 활용하는 방법에 대해 안내합니다.
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1. Calculate the current Net Promoter Score (NPS) for [companyName] by surveying a representative sample of [targetMarket] with the question: 'On a scale of 0-10, how likely are you to recommend [productName] to a friend or colleague?' 2. Identify the key reasons behind the detractors' and promoters' scores by conducting follow-up interviews or surveys. Focus on areas that can turn detractors into promoters. 3. Develop targeted initiatives aimed at improving the aspects that received negative feedback, thereby increasing the overall NPS. 4. Monitor the change in NPS over a period, correlating it with shifts in market share to assess the effectiveness of the implemented strategies.
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