소셜 리스닝 및 대응 전략
전략적으로 모니터링 및 참여
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As a social media strategist, develop a comprehensive social listening and response strategy for [companyName]. Include: 1) Keywords and topics to monitor in [industry], 2) Competitor tracking ([competitorName]), 3) Sentiment analysis approach, 4) Response protocols for different scenarios (positive mentions, complaints, questions, crisis), 5) Escalation procedures, 6) Response templates maintaining [tone], 7) Opportunities for proactive engagement with [targetMarket], 8) Metrics to track social health. Address [threats] proactively.
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