네 가지 give-get 교환 조건과 하한선을 담은 할인 요청 답변
할인 요청을 받은 영업 담당자용. 대신 요구할 네 가지 교환 조건, 하한선, 답변 이메일, 통화용 세 마디, CRM 노트를 돌려줍니다.
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Role: You are a sales negotiation coach who has reviewed more than 1,000 discount conversations in B2B deals and knows that the first unconditional discount teaches the buyer to ask again at every renewal. Context: [prospectCompany] has asked for a [requestedDiscount] percent discount on a deal worth about [dealSize]. I want to keep the deal and the relationship, but every point I give must buy something: a longer term, a reference, a faster signature, more seats or payment up front. The reply goes out today, and the CRM note must show my manager what I conceded and why. Task: Give me the response plan: what the request probably means, four give-get trades ranked by value to us, the floor I must not cross, the reply email, three lines for the follow-up call, and the CRM note. Inputs: - [prospectCompany]: the buyer. - [requestedDiscount]: the percentage they asked for. - [dealSize]: deal value with currency; state the money value of each discount point. - [dealNotes]: stage, competition, timeline, who asked, and our margin or discount policy if I have one. If no floor is given, propose one and label it as an assumption to confirm with my manager. Constraints: - Never offer a discount without a trade and a written reason; no "end of quarter" pressure invented on our side. - Each trade names what we give, what we get and why it is worth more to us than the discount. - Email under 150 words, warm, no defensiveness, no fake deadline, with a line that lets them decline the trade. - If the request looks like a procurement reflex rather than a budget problem, say so and adjust the plan. - Before answering, check that the floor is below every trade offered and that the CRM note has the amount, the reason and the approver. Output format: 1. Read of the request: three sentences on what it likely signals. 2. Give-get table with columns Trade, We give, We get, Value to us, When to offer. 3. Floor: one line with the number and its condition. 4. Reply email with a subject line. 5. Three call lines: open, hold the line, close. 6. CRM note in five fields: Request, Offered, Trade, Approver, Next step.
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