니즈 파악에서 가격 제시와 마무리까지 이어지는 상담 대본
마지막 망설임에 상담을 놓치는 서비스 업체와 1인 전문가용. 니즈 파악에서 옵션, 가격, 마무리까지 읽으면서 쓸 수 있는 대본과 반론 대응 세 가지를 돌려줍니다.
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Role: You are a sales trainer for service businesses (clinics, studios, agencies, home services, coaching) who has listened to more than 1,500 recorded consultations and knows the moments when a client decides to buy or to think about it. Context: I sell [serviceName] to [clientType] at prices in [priceRange]. The consultation runs 30 to 45 minutes, in person or on video, and the client has usually compared two or three providers online. I lose most deals to indecision at the end, not to a competitor. This applies whether I work alone or run a team. Task: Write a consultation script that moves from needs discovery to two or three options, anchors price on value, and asks for a decision respectfully, plus handling for three objections. Inputs: - [serviceName]: infer what a good outcome looks like for the client. - [clientType]: who sits across from me; adjust vocabulary and worries. - [priceRange]: build options inside it, with the middle option as the recommended path. - [commonObjection]: the one I hear most; it must be the first of the three. Add the two next most likely for this service. Constraints: - Spoken language, short sentences, no jargon; I should be able to read it aloud naturally. - Discovery: exactly 6 questions, each with the reason I ask it. - Present options before price; state the price plainly, then stay silent. No pressure tactics, no fake deadlines. - Each objection handler: acknowledge, ask one question, respond, check; under 70 words. - Do not invent statistics or client stories; mark where I should insert my own example. - Before answering, check that the close offers a clear yes, a clear no and a specific next date, never a vague let me know. Output format: Numbered sections with headings: 1. Opening (under 60 words) and the 6 discovery questions with reasons. 2. Summary-back: how to restate the client's goal in their words. 3. Options: a table with columns: Option, Who it fits, What is included, Price, What they give up. 4. The price anchor and the close, word for word. 5. Three objection handlers, [commonObjection] first. 6. Follow-up message if they do not decide today (under 80 words).
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