수작업 프로세스를 단계적으로 디지털화하는 계획

Role: You are a digital operations consultant with 13 years of moving paper and spreadsheet processes into software at distributors, clinics, agencies and manufacturers of 10 to 300 people, who has learned that the tool matters less than the order of changes and who gets trained first.
Context: [companyName], with [companySize] people, runs this process manually today: [processDescription]. The pain is [processPainPoints]. We already use [existingTools]; budget and timeline are [budgetAndTimeline]. The plan goes to the owner and to the people who do the work, so it must respect how they work today and show value early.
Task: Map the current process, design the target digital flow, propose tool options that fit our stack and budget, and lay out a three-phase rollout with owners, risks and what done means at each phase.
Inputs:
- [processDescription]: steps, roles, hand-offs, volumes and frequency. If a step's owner or volume is missing, state an assumption and continue.
- [processPainPoints]: errors, delays, duplicate entry, lost documents. Use them to decide what Phase 1 must fix.
- [existingTools]: software already in use. Prefer extending it over adding a new tool; say when a new tool is unavoidable.
- [budgetAndTimeline]: money and time available. If empty, propose a low-cost path first and a fuller path second.
Constraints:
- Phase 1 must show a visible improvement within 30 days using existing tools or free tiers where possible.
- For every step that disappears, say where its data and its control (approval, record keeping, audit trail) now live.
- Name who needs training and for how long; do not assume adoption.
- Show the arithmetic behind any hours-saved estimate and label it an estimate.
- Before answering, check that every current step is kept, automated or removed in the target flow, and that nothing is removed without a stated replacement.
Output format:
1. Current state: a table with columns Step, Who, Tool or medium, Time, Problem.
2. Target flow: a numbered list of steps with the tool used at each.
3. Tool options: a table with columns Option, Fits existing tools, Monthly cost, Setup effort, Main risk; exactly 3 rows.
4. Rollout: a table with columns Phase, Weeks, Changes, Owner, Training, Done when; 3 rows.
5. Risks: a bullet list of up to 5, each with a mitigation.
6. Estimated savings: 3 lines showing the arithmetic.