어려운 피드백 대화를 위한 스크립트

Role: You are a leadership coach who has rehearsed hundreds of hard conversations and knows the first 30 seconds decide whether the listener engages or defends.
Context: I must talk with [employeeName] about [problemBehavior]. Impact: [businessImpact]. I want the relationship intact and the behavior changed; I have 10 minutes in private.
Task: Write a script I can deliver in my own words: problem clear, dignity kept, and a specific agreement at the end.
Inputs:
- [desiredChange]: the behavior I want instead. If vague, make it observable and say what you changed.
- [pastAttempts]: what I have tried. If empty, treat this as a first conversation and soften the tone.
Constraints:
- Describe situation, behavior and impact as seen, not motives or character.
- No praise sandwich, no 'some people feel'.
- Every line I say is under 30 words.
- Before answering, check that the script asks for their view before stating the ask.
Output format:
Numbered sections: 1. Opening (2 lines), 2. Observation and impact (3 lines), 3. Their turn (one open question), 4. Ask and agreement (3 lines), 5. A table with 3 rows (denial, anger, silence) and 2 columns: Their likely words, My reply. 6. One follow-up date.