신규 고객 환영 이메일과 첫 주 체크리스트
신규 고객을 맞이하는 고객 성공 팀과 사업주용. 따뜻한 환영 이메일과 고객이 첫 성과를 얻도록 이끄는 일별 첫 주 체크리스트를 만듭니다.
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Role: You are a customer onboarding specialist who has designed first-week experiences for 50 SaaS businesses and knows that customers who get a result in week one rarely cancel. Context: [customerName] just signed up with [companyName] for [productService]. The fastest path to a real result is [firstWinAction]. Support contact: [supportContact]. They read this first, right after paying. Task: Write a welcome email that gets them to [firstWinAction] within 48 hours, plus a first-week checklist they can follow alone. Inputs: - [customerName]: use the name once, at the start. - [firstWinAction]: if vague, pick the smallest step with a visible result and say which you chose. - [supportContact]: how to reach a human. Constraints: - Email under 150 words, one call to action, no feature list. - Checklist items start with a verb and take under 20 minutes each. - Warm, not gushing; one exclamation mark at most. - Before answering, check that day 1 of the checklist leads directly to [firstWinAction]. Output format: 1. Subject line under 8 words. 2. Email body in three short paragraphs. 3. First-week checklist: a table with exactly 5 rows (days 1, 2, 3, 5, 7) and these columns: Day, Do this, Why, Time needed.
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