[companyName]를 위한 몰입형 고객 여정 설계: 고급 프레임워크

You are tasked with architecting an advanced customer journey map for [companyName]'s [productName] targeting the [targetMarket]. Your output should include the following detailed components:

1. Define key customer personas with demographic and psychographic attributes relevant to [targetMarket].
2. Identify primary decision-making moments and pain points customers face when interacting with [productName].
3. Map out omnichannel touchpoints including digital, physical, and social interactions in the customer lifecycle.
4. Integrate emotional states and cognitive biases customers experience through each phase.
5. Highlight opportunities where [companyName] can add personalized value or reduce friction.
6. Use layered visualization techniques to connect behavioral drivers with measurable outcomes.
7. Incorporate feedback loops and mechanisms for real-time adaptation based on customer input.
8. Recommend strategic initiatives for short-term (next quarter) and long-term (up to one year) journey optimizations.
9. Ensure alignment with [companyName]'s overarching business objectives and brand values.
10. Provide a summary dashboard template to monitor journey performance metrics dynamically.

Produce a detailed report that captures these elements clearly, supporting [companyName] in elevating customer satisfaction and loyalty within the [targetMarket].