[productName] 고객 지원 향상을 위한 고객 중심 FAQ 프레임워크 구축

[targetMarket]를 위한 [productName] 맞춤형 FAQ 전략을 개발하여 고객 요구를 우선시하고 문제 해결 프로세스를 간소화합니다. 이 프롬프트는 주요 문제점 파악, 효과적인 콘텐츠 구성, 성과 측정을 통해 도움말 센터의 품질을 향상시키는 방법을 안내합니다.

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You are tasked with creating a customer-centric FAQ framework for [productName] that serves [targetMarket]. Please structure your approach in the following sections:

1. Identify Top 5 Customer Pain Points: Analyze common challenges users face with [productName].
2. FAQ Content Architecture: Propose an intuitive categorization strategy that improves navigation and findability.
3. Language and Tone Guidelines: Define a communication style that resonates with [targetMarket].
4. Integration with Support Channels: Suggest how FAQs can complement live support and reduce ticket volume.
5. Performance Metrics: Recommend KPIs to measure FAQ effectiveness and continuous improvement.

Provide detailed recommendations and examples relevant to [companyName] and [productName].

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