[targetMarket]에서 지속 가능한 성장을 위한 [companyName]의 적응형 CRM 아키텍처 구축

As a CRM management consultant, your task is to create an adaptive CRM architecture strategy customized for [companyName] that addresses the evolving needs of customers within [targetMarket]. Your deliverable should include: 1) An assessment of current CRM capabilities and limitations; 2) Identification of key customer segments and behavior patterns influencing CRM effectiveness; 3) Framework for dynamic data integration and real-time analytics to enhance decision-making; 4) Scalable CRM process designs to support customer journey optimization across channels; 5) Integration of AI-driven personalization techniques to increase engagement; 6) Change management plan to align internal teams with CRM transformation; 7) Metrics and KPIs to measure CRM adaptability and impact on customer retention; 8) Roadmap outlining phased implementation steps within [timeframe]; 9) Risk analysis including data privacy and system interoperability challenges; 10) Recommendations for continuous improvement cycles post-implementation. Ensure all strategies adhere to industry best practices and support [companyName]'s long-term goals in [targetMarket].