[companyName]의 [targetMarket] 맞춤형 전략 개입으로 지속 가능한 고객 유지 방안 모색

You are an expert retention strategist tasked with optimizing the customer retention framework for [companyName], targeting the [targetMarket]. Please provide a detailed, step-by-step plan that includes the following: 1) Analyze current churn drivers using quantitative and qualitative data from [dataSources]. 2) Segment the [targetMarket] based on behavioral and demographic attributes. 3) Design personalized engagement tactics incorporating feedback loops and predictive analytics. 4) Propose innovative loyalty programs or incentives aligned with [productName] usage patterns. 5) Outline a cross-functional implementation roadmap including marketing, product, and customer success teams. 6) Suggest KPIs and measurement techniques to track retention improvements quarterly. 7) Recommend sustainable communication channels and frequency to maximize resonance without fatigue. 8) Address potential risks and contingency plans to mitigate unanticipated churn spikes. 9) Forecast long-term customer lifetime value impact over [timeframe]. 10) Summarize findings in an actionable executive report tailored for internal stakeholders.