[productName] 사용자를 위한 맞춤형 종합 지원 지식 베이스 개발

You are tasked with developing a comprehensive support knowledge base for [companyName] focusing on [productName] targeted at [targetMarket]. Your objectives include:
1. Identify top customer pain points and frequently asked questions unique to [productName] within [targetMarket].
2. Develop a structured content hierarchy that supports easy navigation and quick information retrieval.
3. Utilize clear, concise, and jargon-free language tailored to the customer persona.
4. Incorporate multimedia elements such as images, video walkthroughs, and interactive guides where appropriate.
5. Design the knowledge base architecture for scalability to accommodate future product updates and market expansions.
6. Integrate feedback mechanisms to continuously gather user insights and improve content relevance.
7. Ensure alignment of the knowledge base content with the broader customer support and self-service strategy of [companyName].
8. Recommend metrics and KPIs to measure the effectiveness and user engagement of the knowledge base.
9. Provide guidelines for regular content review and updating cycles.
10. Consider localization and accessibility factors relevant to [targetMarket].
Produce a detailed plan outlining your approach and rationale for each point.