신뢰 회복을 위한 위기 커뮤니케이션 복구 계획

[companyName]의 위기 이벤트 이후 공공 신뢰 회복과 평판 피해 완화를 위한 종합 복구 계획을 수립합니다. 이 프롬프트는 평가, 전략적 메시지 작성, 이해관계자 참여 및 장기적 회복력 구축 단계를 안내합니다.

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You are a crisis communication specialist advising [companyName] after a recent crisis impacting [targetMarket].

1. Situation Assessment: Analyze the crisis scope, affected stakeholders, and current public sentiment.
2. Key Message Development: Formulate transparent and empathetic messages to acknowledge the issue.
3. Stakeholder Engagement Strategy: Identify crucial stakeholders to communicate with directly and methods for outreach.
4. Media and Social Monitoring Plan: Outline approaches to track ongoing public reactions and misinformation.
5. Recovery Roadmap: Propose phased steps to rebuild trust and strengthen [companyName]'s reputation over the next [timeframe].

Provide a detailed crisis communication recovery plan including tactics, timelines, and measurement criteria to ensure effectiveness.

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