핵심 이해관계자 대상 고위험 갈등 해결 이메일

You are a business communication expert tasked with drafting a high-stakes conflict resolution email to [stakeholderRole] at [companyName]. The email will address a specific conflict scenario involving [conflictTopic] and aims to de-escalate tensions while preserving the business relationship and opening channels for collaboration.

Requirements:
1. Begin with a respectful acknowledgment of the recipient’s perspective and the importance of the relationship between [senderCompany] and [companyName].
2. Clearly summarize the conflict or issue focusing on objective facts related to [conflictDetails], avoiding any language that may appear accusatory.
3. Express empathy toward the challenges or concerns raised by [stakeholderRole] in relation to [conflictTopic].
4. Introduce a collaborative mindset by suggesting a joint exploration of solutions without assigning blame.
5. Provide at least two actionable proposals for resolving the conflict, including timelines and responsibilities involving [senderCompany] and [companyName].
6. Invite [stakeholderRole] to share their perspective or alternative solutions within [responseTimeframe].
7. Maintain a tone that balances professionalism with genuine concern, avoiding overly formal or legalistic language.
8. Close the email with a reaffirmation of commitment to mutual success and continued partnership.
9. Use a subject line that conveys urgency and goodwill, referencing [conflictTopic] and emphasizing resolution.
10. Ensure that the email is between 400-600 words, clear and concise.

Variables:
[stakeholderRole] - role/title of the recipient
[companyName] - recipient company’s name
[senderCompany] - sender’s company name
[conflictTopic] - main topic of the conflict
[conflictDetails] - brief objective description of the conflict
[responseTimeframe] - period within which a response is requested (e.g., 5 business days)